FieldXL

FieldXL offers a cloud-based, mobile-friendly field service management solution designed to transform your business and improve customer service. With easy-to-use features and custom configurations, FieldXL helps businesses across various industries streamline operations, manage work orders, track assets, and optimize routes. Ideal for industries like appliance repair, HVAC, healthcare, and more, FieldXL simplifies field service management to help you grow your business. Request a demo today to see how FieldXL can enhance your service capabilities and efficiency.

Whatever industry you’re in, FieldXL’s platform offers several field service management capabilities to equip you with the tools you need to provide the best customer service possible. With the number of features that the platform offers, we’ve been able to help businesses across several industries consolidate and simplify their software application toolset.

FieldXL could be a great fit for you if you’re looking for a solution that will:

  • Transform your business
  • Improve your field service management capabilities
  • Streamline your operations
FieldXL is a cloud-based, mobile-friendly app with a focus exclusively on field service and workforce management. We’ve been able to help businesses across several industries by consolidating and simplifying their field management software application toolset. We know how hard you work to make your business successful. FieldXL was built with that in mind – to help simplify and manage your field services so you can spend more time growing your business and improving customer service.

  • Field Service Management Solution
  • Capable for any industry
  • Easy to learn
  • Custom configuration for your service company!

FieldXL Verticals

Appliance Repair

Appliance repair companies must keep up with all the changing technologies for a range of devices. That natural impact equals a lot of phone calls, a lot of service orders, and a lot of invoices flying around. FieldXL can help your service company organized and a means of easy management so that you can do what you do best, keep things working.

Carpet Cleaning

As you manage your carpet cleaning business you are likely faced with dispatching teams to various locations and various job sizes. Getting the right team or person to the right place can be challenging by its self. FieldXL, is designed to help manage your work orders efficiently and is customizable to meet the needs of your unique operation.

Commercial Cleaning

Rinse and repeat! The general service of commercial cleaning companies. Ensure your team completes those daily routine tasks to ensure you provide your clients with the highest quality service.

Construction

There are many moving pieces on your construction site. Ensure no task goes incomplete with our project management, work order, and task management features. Provide your clients with an easy view of the overall project to keep them engaged and active as you build their dream property.

Food & Beverage

We all love to eat at our favorite restaurants, cafes, diner, or bar. There is a lot of work that goes into preparing your favorite dish, making sure tables are clean, food is prepared, and the facility remains clean. FieldXL can help your team stay on top of those little nuisance and the critical ones. How convenient is it for customers to be able to place their own order from the table, or pay when they are ready to go? What about leaving a nice comment because your waiter was awesome? What a great experience! As this digital age continues to steam forward and utilizing mobile devices to interact with people, we have to make sure we keep our IoT devices online and functional.

General Services

The old aged general service industry continues to operate in those traditional processes, primarily using dated technologies, pen & paper, and snail-mail for invoicing. In today’s world, people expect faster service and would prefer to pay now. FieldXL is capable of meeting all these needs for the general service sector and do so with our intuitive platform. One of the biggest but simplest feature requests for field technicians is the ability to see the history of a particular job. That simple task of going through notes, contracts, memos, or old emails takes a tremendous amount of time. Keep your technicians in the loop by providing them on-demand access to historical information. General services will continue to grow and new companies will make their debut. More than likely with the latest technology, tools, and processes. FieldXL can implement your processes and workflows into our platform and change the way you manage your day to day operations, keeping you competitive in a new digital world.

HVAC

HVAC service calls occur all year long whether it’s summer or winter. FieldXL makes it easy to manage those service calls in our intuitive scheduling interface. You can also easily send invoices or create a service agreement within our tool. Don’t leave your clients in the cold with poor customer experience.

Handyman

Your handyman service requires you to be available for a wide range of services. FieldXL helps organize, prioritize, and manage the various service calls you may receive. Keep track of customer information from job to job and be better prepared for up-selling opportunities. Whether you work alone or have a team of technicians, FieldXL’s field service management solution is like having an assistant in your pocket.

Healthcare

The healthcare industry is one of the most traditional staples in our economy as we know it. Our life line can not afford to be OFFLINE. Digital innovations have now made it possible for consumers to use portable devices to access their medical information, monitor their vital signs, take tests at home and carry out a wide range of tasks. Keeping critical devices online at all times is crucial in saving lives. FieldXL can help manage the chaos of repairing machines, down to the facility itself. FieldXL can assist in maintaining an efficient, clean, functional facility with preventative maintenance, work order management, and asset tracking. Management should have the right data to make the right decision at all times. Lives are counting on it.

Hospitality

Hospitality service is designed to help enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. We believe that it is the process of “doing something for someone”, is the most that we can bring to our customers’ experience; they expect more. Guests are not only expecting better accommodations; they are expecting the intangible experience to be unforgettable. Our interaction with customers goes from checking in a guest, cleaning the room, taking a meal order in the restaurant, taking a beverage order in the lounge or any of the other opportunities that arise to assist a guest. FieldXL equips staff with the right technology to improve the culture of hospitality and enhance client service. We know that the most important people in the hospitality industry are the hard workers and dedicated staff who commit themselves to refining the art and skill of customer service. FieldXL focus on quality service and our experience tell us how important it is to be geared toward customers where technology is present every day. As our technology evolves and we continue to develop cutting edge IoT applications that can predict problems before they start, or notify your team of a critical issue. Through mobile devices such as tablets or smartphones, it’s possible to request for service without needing to pick up the room service phone, waiting on hold, and then waiting for someone to come to your room to deliver your order. Technology based service can make service request much simpler. Let’s work together to give your customers an unforgettable experience.

Janitorial Services

Rinse and repeat! The general service of janitorial cleaning companies. Ensure your team completes those daily routine tasks to ensure you provide your clients with the highest quality service.

Landscaping

Creating beautiful landscaping projects is a lot of work. FieldXL provides great tools to help you meet your customer expectations. With our built-in drawing canvas you’re able to show clients remaining work, redline plans, manage tasks and send that final invoice all, in one intuitive tool.

Manufacturing

Manufacturing is a major cornerstone of our global economy. Most things you see in your day to day life probably came from manufacturing. With a demanding urge of “I want it now”, means manufacturers must stay operational at all times. FieldXL can provide tools to manage maintenance tasks across multiple locations, and the ability to keep open communications with the field techs performing the work. As our technology evolves we are developing cutting edge IoT applications that can predict problems before they start, or notify your team of critical issues. Helping to keep the world moving is our contribution to manufactures. Make better decisions for when to replace assets, negotiate maintenance contracts, or determine a more efficient maintenance schedule. FieldXL can help you run a lean facility without the overhead maintenance or cost for an enterprise application.

Pool & Spa

Keep your clients happy with a great pool and spa services. FieldXL is flexible and can easily be configured to track the information needed to provide a great customer experience. Generate recurring tasks to help stay on top of your annual service task. Record pertinent details of pool size, equipment type, and chemicals used during each visit.

Retail

In a technical world, brick and mortar stores are continuing to undergoing a transformation into the digital age. Companies are embracing new ways of doing business and reengineering how they connect with customers. To succeed in the digital business era, retail stores have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses, and making the right technology investments to become digital leaders. Retail, being the most competitive industry known, has no time for downtime. The point of sale must be online, the internet has to be connected, the facility has to be clean and presentable and the list goes on. For multi-location establishments from three to three hundred, it’s important to maintain control over your support cost. FieldXL can help manage work orders of each location, dispatch techs to critical issues, and giving the management team the right data on their service delivery performance. Retailers are already making significant investments in tech, to meet the expectations and demands of an increasingly digital customer base.

Utilities

As a utility service provider, we cannot afford to have any downtime. Whether you’re making routine maintenance fixes or resolving an area outage we must have a handle on our teams and assets. FieldXL is capable of managing critical business responses to ensure you continue to provide a great customer experience.

Waste Management

Keep your waste management business on track and organized during your routine routes. FieldXL makes it easy to customize reports, assigned routes, and status of each and every pickup. Easily keep a log of daily activity to measure efficiency and improve your process.
FieldXL Features
Click on the titles below for more information.
  • Asset Management
  • Assets have both an operational and financial impact on your business.
  • Custom Configuration
  • Are you an IT company that tracks IT Assets? How does your company categorize work?
  • Customer Relationship Management
  • Keep all your permanent customer information housed in one place.
  • File Repository
  • Save and share files, manuals, drawings, or other documents with your team.
  • GPS Tracking
  • Ever had a technician arrive on time to the wrong customer location?
  • Location Management
  • The destination of your next opportunity could be right around the corner.
  • Mapping
  • We all visualize information differently.
  • PlansXL
  • FieldXL provides a digital canvas at your fingertips.
  • Preventative Maintenance
  • Don’t let failing equipment catch you off guard.
  • Project Management
  • Many companies continue to use traditional methods to manage work orders.
  • Quickbooks Integration
  • FieldXL provides the ability to sync timesheets and invoices to QuickBooks.
  • Reporting
  • The only way to make your process more efficient is with the right analytics.
  • Route Planning And Optimization
  • Route optimization can play a major role in your day-to-day operations.
  • Scheduling And Dispatch
  • Building and managing your daily, weekly, or monthly schedule should not be a daunting task.
  • Task Management
  • Task Management makes it easy to “check the box” for those detailed items you need to do in order to complete a larger work order.
  • Time Tracking
  • Time Tracking is one of the most critical functions for field technicians.
  • Warranty Tracking
  • Don’t be surprised when your asset warranty expires.
  • Work Order Management
  • Work order management solutions for service companies to automate routine processes and keep your field technicians connected.

For More Information, Call us Today at (305) 407-1100.