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Volt Merchant Solutions

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Contact Us – Whether you need information on a product or are looking for a new career or partnership, we’re always happy to help. Just email, call or complete our form below, and you’ll be on your way.

Customer Service

Tech Support

WhatsApp

Volt Operations & Support Hours

Operations Department

Hours:

  • Monday–Friday: 8:30 AM – 5:30 PM EST
  • (9:30 AM – 6:30 PM Puerto Rico Time)
  • Email info@voltms.com

Technical Support Hours:

  • Monday–Friday: 8:30 AM – 5:30 PM EST
  • Saturday: 10:00 AM – 4:00 PM EST
  • (11:00 AM – 5:00 PM Puerto Rico Time)
  • Email techsupport@voltms.com

Self-Service 24/7: Merchants and agents can also find offering and product details at: https://voltms.com and lead and merchant specific information 24/7 at https://www.voltmscrm.com/

After‑Hours Merchant & Agent Support
If a merchant or agent requires assistance after Volt’s business hours, they may contact the following 24/7 resources:

Fiserv Merchant Services Support (Processing / General Merchant Issues)
Phone: 1‑888‑263‑1938 (24/7)

Clover Support (Device‑Specific / POS Issues)
Phone: 855‑853‑8340 (24/7)

For other equipment related issues, you can contact Fiserv Merchant Services at 888-263-1938

NOTICE: By providing your phone number to Volt Merchant Solutions, you agree that we may send you text messages. Message and data rates may apply. Message frequency will vary. Reply STOP to opt – out of future messaging or HELP for more information. Please refer to our Privacy Policies for more information about how we manage your data. No mobile information will be shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data consent; this information will not be shared with any third parties.

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SMS Terms & Conditions
Effective Date: August 28, 2025
Last Updated: August 28, 2025
Volt Merchant Solutions (“Volt”, “we”, “us”, or “our”) offers SMS messaging services to customers who opt in via our website, forms, or other communication channels. By subscribing, you agree to receive one or both types of SMS messages as selected
1. Program Name and Description
Volt Merchant Solutions SMS Alerts – This program includes: Promotional Messages: Offers, marketing campaigns, product announcements, and exclusive deals. Informational Messages: Account updates, transaction receipts, delivery notifications, and service-related alerts.
2. Message Frequency
Promotional: Up to 4 messages per month
Informational: Sent as needed based on account activity or service updates
3. Opt-In Instructions
You may opt in by checking one or both boxes on our website or form. Each box represents a separate consent for promotional or informational messages.
4. Opt-Out Instructions
Promotional: Reply STOP to any promotional SMS to unsubscribe.
Informational: Contact customer support to manage your preferences or opt out.
You will receive a confirmation message upon successful opt-out.
5. Help Instructions
Reply HELP to any message or contact us directly:
Email: info@voltms.com Phone: (305) 407-1100 Office Hours: Monday–Friday, 8:30 AM – 5:30 PM ET
6. Message and Data Rates Disclosure
Standard message and data rates may apply. Please consult your mobile carrier for details.
7. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
8. Privacy Policy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By subscribing, you agree to our Terms & Conditions and Privacy Policy. Copyright 2025 | Volt Merchant Solutions
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